Vinted Members Share Anger Regarding Size Updates

Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.

The second-hand shopping app has updated its size classifications for women's and children's clothes without notifying all users about the change.

Digital Channels Reaction

Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.

The company said the revised method more closely matches other platforms.

They have suggested members to review their products and update the measurements by hand where appropriate, which has left users frustrated.

Size Classification Modifications

Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.

The new system has a letter with a size spectrum for example S/UK 8-10.

With some products, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.

User Stories

A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Necessary Adjustments

Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.

Service Background

The app has more than 100 million shoppers, including 18 million in the UK.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices after backlash from users.