Addressing the Cashier That Left Me Totally Without Words – My Hat's Off to You

The scene was a Sunday morning, and I felt in a foul mood, topping off my mother's vehicle. It was one of those petrol stations that also functions as a convenience store, so you run the risk of waiting behind shoppers with carts of pricey provisions. A terrible fate to happen when all you want is to complete a simple refueling. Dreadful.

My position was fourth among those waiting. There was only employee working, a female attendant. Something stood out to her presence. When the faffer at the first position had at last settled for a cleaning product, his sausage roll, and a carton of eggs, I was certain overhearing the cashier wish him an excellent day. Strange. Could be I misunderstood, or perhaps she spoke and meant it ironically. The thought crossed my mind if she could even be a supporter in the war on delays, echoing my disdain for individuals slowing down people just getting gas like me.

Advancing next, to third in the queue. The new leader of our line completed her gasoline purchase with commendable speed. Once more it happened: “Have a wonderful day.” In fact, it was “may your day be absolutely splendid”. A stateside native? At this location? The pronunciation indicated it, and no British person says to others such a cheerful phrase, or even just a nice day. Quite out of place. You don’t get many Americans visiting this town, certainly not holding jobs in fueling spots or elsewhere.

I was second now. Following a senior shopper dealing with a protracted effort with her shopping cart, her food items, her handbag and her loyalty card. This took an eternity. When she was done, she as well got told an excellent day. Clearly an American. Confirming it was possible by cracking a joke at the cashier, to see if she did that thing when they look at you, without a smile, and say with absolute sincerity: “That’s really funny.” Yet no idea came of anything hilarious to say.

In the end, I embraced for the absolute sincerity – or a performance of it, that equates to the same thing – with which she looked directly into my eyes, to my very core, and wished me an awesome day. My spirits lifted. It was a good thing.

Stephen Hayes
Stephen Hayes

A tech enthusiast and consumer advocate with over a decade of experience testing and reviewing products across various categories.

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